Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- Contact information (name, email, phone number)
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
- Support communications
- Device information and usage data
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Send important updates about your orders and our services
- Improve our products and services
- Comply with legal obligations
- Protect against fraud and unauthorized access
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser.
6. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Email: [email protected]
- Phone: +49 331-231810-0
- Address: [Company Address]
Last updated: June 7, 2025